Welcome to the Lingray Watches Support Page

In order for a Exchange, Refund or Repair on your purchase to be processed a ticket will need to be created. Please click the open new ticket button below to begin your support request. However, if you wish to check the status of your watch Exchange, Refund or Repair then please enter your email address and your reference number into the fields below.

We will endeavour to respond to your support request within 24 business hours. Please be sure to carefully read our Exchange, Refund and Repair terms and conditions page located here, before logging a support ticket.



Open A New Ticket

Please provide as much detail as possible so we can best assist you. To update a previously submitted ticket, please use the form to the right.

Check Ticket Status

We provide archives and history of all your support requests complete with responses.



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